CUSTOMER INFORMATION NOTICE

Baguette Jewellery Kuyumculuk Tekstil Sanayi ve Ticaret Anonim Şirketi (“Baguette Jewellery” or “Company”) collects various personal data in connection with purchases you make via our website at “https://tr.baguettejewellery.com/” and/or in our shop. In this context, Baguette Jewellery is deemed to be the ‘data controller’ in accordance with the Personal Data Protection Law numbered 6698 (“PDPL”) and hereby presents this Information Notice to inform about your personal data processed.

1. Data Controller

Trade Name : Baguette Jewellery Kuyumculuk Tekstil Sanayi ve Ticaret Anonim Şirketi 

Address : Harbiye Mah. Abdi İpekçi Cad. Birlik Apt. No: 10b Şişli/İstanbul

Website : https://tr.baguettejewellery.com/

MERSIS : 0129105695800001

2. Your Personal Data Processed and Data Categories

Identity data: name, surname, date of birth, Turkish National Identity Number (TCKN)

Contact data: email address, delivery address, billing address, telephone number

Customer transaction data: call center records, invoices, order details, request details

Transaction security data: IP address details, website login and logout details, password and PIN details

Marketing data: purchase history, surveys, cookie records

Visual and audio records: photographs

3. Purposes of Processing

Your personal data collected via our website during a purchase or when you contact us through the Company’s communication channels is processed where one of the following legal grounds applies:

As per Article 5(2) of the PDPL in the event explicitly provided for by law and in the event it is necessary for the data controller to fulfill its legal obligations, to fulfill the legal obligations set out under the Turkish Commercial Code, the Turkish Civil Code, the Turkish Code of Obligations, the Regulation of Electronic Commerce Law, the Protection of Consumers Law, the Personal Data Protection Law, the Tax Procedure Code, the Intellectual and Artistic Works Law, the Industrial Property Code, the Regulation of Publications Made via the Internet and the Combating of Offences Committed Through Such Publications Law, and the secondary legislation under these laws, and to assess and resolve requests and complaints received from you,

As per Article 5(2) of the PDPL, in the event the processing of data is required for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subjects are protected, to carry out the necessary work to enable you to benefit from the products and services provided, to enable our departments to carry out studies, including statistical analyses, without disclosing your identity, to carry out copying and backup procedures to prevent data loss,

As per Article 5(2) of the PDPL, in the event the processing of personal data of parties to a contract is required, provided that it is directly related to the execution or performance of this contract, to establish membership on our website (logging in via email address using a one-time password (OTP) and updating account details), to provide the product or service you have purchased from Baguette Jewellery (receiving payment for the product via credit card, bank transfer or mail order form, etc.; issuing invoices/receipts; dispatching goods by courier; assessing return requests and directing them to the appropriate courier company, etc.), to carry out post-sale activities such as repairs; to use the photograph uploaded by you as part of the Instant Memories collection, which is transformed into a portrait for use on the product; to prepare product orders; to send notifications regarding Baguette Jewellery website memberships (renewal, expiry, etc.); and to notify you of any changes or updates to membership and/or return conditions;

In the event you give explicit consent, to send commercial electronic messages to you regarding discounts, events, special occasions, new collections and various customer satisfaction surveys, and to process your personal data for this purpose;

In addition to all of the above, our website collects cookies, which are classified as personal data. You can access our Cookie Policy here.

4. To Whom and for What Purposes Personal Data May Be Disclosed

Your personal data collected and listed above; 

As per Article 5(2) of the PDPL, 

in the event explicitly provided for by law and in the event it is necessary for the data controller to fulfill its legal obligations, to comply with the legal obligations set out in the relevant legislation and its secondary regulations, and to assess and resolve requests and complaints received from you,

in the event the processing of data is required for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subjects are protected, to enable our departments to carry out the necessary work, including statistical analysis, without disclosing your identity, in order to provide you with the products and services offered, and to carry out copying and backup procedures to prevent data loss,

in the event the processing of personal data of parties to a contract is required, provided that it is directly related to the execution or performance of this contract, to establish membership on our website (logging in via email address using a one-time password (OTP) and updating account details), to fulfill the product or service you have purchased from Baguette Jewellery (receiving payment for the product via credit card, bank transfer or mail order form, etc.; issuing invoices/receipts; dispatching goods by courier; to carry out post-sale activities such as repairs, assessing return requests and directing them to the appropriate courier company, etc.), to use the photograph uploaded by you as part of the Instant Memories collection, which is transformed into a portrait for use on the product; to prepare product orders; to send notifications regarding Baguette Jewellery website memberships (renewal, expiry, etc.); and to notify you of any changes or updates to membership and/or return conditions;

your personal data is transferred to the following parties: 

Contracted domestic courier companies, 

Providers of software programs and infrastructure services, and email services hosted in Türkiye,

Banks and electronic payment institutions, research companies, and, where necessary, firms providing legal and financial consultancy services, 

Third-party service providers contracted by Baguette Jewellery for the website available at https://tr.baguettejewellery.com/,

Business partners with whom we collaborate to send commercial electronic messages regarding discounts, events, special occasions, new collections and various surveys, to send communications to process your personal data for these purposes, and to send gifts to our customers from time to time, provided that you have given your explicit consent, and 

Relevant official bodies such as regulatory and supervisory authorities, courts and enforcement offices, as well as other public institutions or organizations authorized to request your personal data, where necessary as per Article 5(2) of the PDPL, in the event explicitly provided for by law and in the event it is necessary for the data controller to fulfill its legal obligations, upon request; or to enable us to exercise our right of defense in the event of potential legal proceedings.

When transferring your personal data, we comply with the provisions set out in Articles 8 and 9 of the PDPL, and appropriate technical and organizational measures are taken to ensure data security throughout the sharing process and thereafter.

5. Method and Legal Basis for the Collection of Personal Data

Your personal data, which we process for the purposes and on the grounds listed above, is collected electronically during your application for membership of the website, throughout your membership, or during a purchase if you continue to shop without becoming a member, or verbally and in writing when you communicate with us via various communication channels.

6. Rights of the Data Subject

As a data subject, if you wish to exercise any of your rights regarding your personal data under Article 11 of the PDPL, please submit your request in writing using the application form available at the application form which we have prepared in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller, via email to the email address shop@baguettejewellery.com using a secure electronic signature, mobile signature, or the email address you previously provided to the Company and which is registered in our systems. You may submit your application to the Company using any of the addresses listed below.

Address: Harbiye Mah. Abdi İpekçi Cad. Birlik Apt. No: 10b Şişli/İstanbul

Email: shop@baguettejewellery.com

The Company will process your requests within this scope free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request, and will notify you in writing or electronically. However, should the process incur additional costs, a fee in accordance with the tariff determined by the Personal Data Protection Board may be charged.

Furthermore, you may at any time notify us of any changes and/or updates to your personal data by emailing shop@baguettejewellery.com.